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I am not able to upadte my iphone as it says you are no longer connected to internet

Posted on Aug 15, 2021 9:37 PM

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Question marked as Best reply

Posted on Aug 15, 2021 10:26 PM

Yash_01 Said:

"Still facing same problem"

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Use Ethernet:

Start with attempting an update through use of a computer. But this time, user Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

3 replies
Question marked as Best reply

Aug 15, 2021 10:26 PM in response to Yash_01

Yash_01 Said:

"Still facing same problem"

-------


Use Ethernet:

Start with attempting an update through use of a computer. But this time, user Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

Aug 15, 2021 10:00 PM in response to Yash_01

Yash_01 Said:

"I am not able to upadte my iphone as it says you are no longer connected to internet"

-------


What to Try:


A. Try Hard-Restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very-Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power On: the iPhone
  8. Try this Once More


B. Restore from a Backup:

Back Up your iPhone First: Make a backup of your iPhone using iCloud or your computer. That way you can have something to restore you iPhone from, should anything go wrong with the new installation.  Important: Be certain that you backup your iPhone, prior to this installation.


C. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip

I am not able to upadte my iphone as it says you are no longer connected to internet

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