problem updating MacBook air
I'm having problem with updating my 2017 MacBook Air to the latest Big Sur OS. Is there a reason why I can't download the update? Is my laptop already obsolete?
MacBook Air 13″, macOS 11.2
Question marked as
Top-ranking reply
ohana87 Said:
"problem updating MacBook air: I'm having problem with updating my 2017 MacBook Air to the latest Big Sur OS. Is there a reason why I can't download the update? Is my laptop already obsolete?"
-------
Go Here: How to Reinstall macOS from macOS Recovery - Apple Support
No. It is not obsolete.
Try a Temporary Admin User:
What's the error message say when you try to update? If you cannot update, then try creating another Administrator User, and updating through that user.
Important: First, Back Up your Mac:
Create a Time Machine backup of your Mac, so that you can have something to restore your Mac from, should anything go wrong with the reinstall. Take this as a learning experience, knowing to always create a backup of your Mac, prior to making any major changes to it (i.e. update installation)