I need to change Screen Time setting on my daughters password but forgot my 4 digit Passcode and when I hit "Change Passcode" it asks for my old (forgotten passcode) and doesn't give me a "Forgot Passcode" option. How can I reset?

also, the original device I used to set up family sharing (an iPad) failed so I can't make changes from that device.

iPhone 7

Posted on Aug 15, 2021 11:04 PM

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Posted on Aug 15, 2021 11:41 PM

If you can't remember a restrictions passcode that you set on a previous version of iOS, or you forgot your Screen Time passcode, then you need to erase your device, then set it up as a new device to ➔ How to remove the passcode. Restoring your device from a backup won't remove your passcode UNLESS your backup was created BEFORE the screen time passcode was created.


If you have updated to 13.x or a later version then follow these instructions ➔ If you forgot your Screen Time passcode - Apple Support


Axel F.

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Question marked as Top-ranking reply

Aug 15, 2021 11:41 PM in response to ConcernedCAUser

If you can't remember a restrictions passcode that you set on a previous version of iOS, or you forgot your Screen Time passcode, then you need to erase your device, then set it up as a new device to ➔ How to remove the passcode. Restoring your device from a backup won't remove your passcode UNLESS your backup was created BEFORE the screen time passcode was created.


If you have updated to 13.x or a later version then follow these instructions ➔ If you forgot your Screen Time passcode - Apple Support


Axel F.

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I need to change Screen Time setting on my daughters password but forgot my 4 digit Passcode and when I hit "Change Passcode" it asks for my old (forgotten passcode) and doesn't give me a "Forgot Passcode" option. How can I reset?

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