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How to cancel the order on app purchase

How to cancel and get refund for the app purchased and found not fit for use

iPhone SE, iOS 14

Posted on Aug 16, 2021 9:30 AM

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Question marked as Best reply

Posted on Aug 16, 2021 12:29 PM

You can't cancel it as such, you have to let it go through and then ask for a refund.


If this involves a subscription then please read this link to learn "How to cancel a subscription from Apple" Click here --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


FOR REFUNDS for either a purchase or a subscription see how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

1 reply
Question marked as Best reply

Aug 16, 2021 12:29 PM in response to rangaraju2001

You can't cancel it as such, you have to let it go through and then ask for a refund.


If this involves a subscription then please read this link to learn "How to cancel a subscription from Apple" Click here --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


FOR REFUNDS for either a purchase or a subscription see how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

How to cancel the order on app purchase

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