Related Article: If an alert says Face ID has been disabled on your iPhone or iPad Pro

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my FACE ID and truedepth camera is not working

help

Posted on Aug 16, 2021 10:00 AM

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Question marked as Apple recommended

See this support article:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support

and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If the issue persists, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

Posted on Aug 16, 2021 10:01 AM

1 reply
Question marked as Apple recommended

Aug 16, 2021 10:01 AM in response to mscolx

See this support article:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support

and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If the issue persists, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

my FACE ID and truedepth camera is not working

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