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Level 1

4 points

can't turn find my iphone off for repairs, screen broken

I want to get my iPhone repaired but to do so I need to ship it in, and it is asking me to turn my find my iPhone off for the phone, but I can't access the phone to do so. I have no other devices connected to this phone

iPhone XR, iOS 14

Posted on Aug 16, 2021 3:14 PM

Best reply

sberman

Level 10

264,567 points

Posted on Aug 16, 2021 3:15 PM

See step 5 here.

If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

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can't turn find my iphone off for repairs, screen broken

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