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iPhone 10 is charging but it has a black screen with the Apple logo and won’t work

My iPhone 10 has a black screen and shows the Apple logo but won’t work. Help

iPhone XS

Posted on Aug 16, 2021 6:04 PM

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Question marked as Apple recommended

Hi eileenfromdeptford,

Welcome to the Apple Community.


Apple support have an article online that may help you.

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly

https://support.apple.com/en-us/HT203899



Posted on Aug 16, 2021 10:54 PM

1 reply

iPhone 10 is charging but it has a black screen with the Apple logo and won’t work

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