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iPhone 10 is charging but it has a black screen with the Apple logo and won’t work

My iPhone 10 has a black screen and shows the Apple logo but won’t work. Help

iPhone XS

Posted on Aug 16, 2021 6:04 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2021 10:54 PM

Hi eileenfromdeptford,

Welcome to the Apple Community.


Apple support have an article online that may help you.

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly

https://support.apple.com/en-us/HT203899



1 reply

iPhone 10 is charging but it has a black screen with the Apple logo and won’t work

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