iPad screen unresponsive
I cannot touch or swipe on my iPad screen. Nothing works. Does this mean my iPad is dead?
iPad Air 2, iPadOS 14
Try a "forced" restart of your iPad, using these instructions:
- On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
- On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).
If the issue persists, it might be also a hardware (battery?) failure. Contact contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector
After checking it out, they'll give you all the available options.
Regards
Giulio