song download won't play

So I downloaded a song and the song won't play. Also, the computer asks me to authenticate the computer every time I try to play it, not sure why. When I put in my credentials it tells me that the computer was already authenticated- which it was when I downloaded it. Any ideas?

Windows, Windows 10

Posted on Aug 17, 2021 6:14 AM

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Posted on Aug 17, 2021 10:42 AM

That is usually a sign that the downloaded song file got corrupted somehow. Delete it on hour computer and then redownload it. See the 'How to redownload music in iTunes on your PC' section in:

Redownload music - Apple Support



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song download won't play

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