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My iPhone 12 Pro Max is about 6 months old. I just dropped it today and since then I've been getting a message saying "Unable to verify this iPhone has a genuine Apple camera". My iOS is up to date. Do I need to fix something with the camera? Or can I get rid of the message? Coming into Apple Support is not an option for me as I am working abroad and unlikely to be near an Apple store anytime soon. Thanks.
iPhone 12 Pro Max
You will have to wait until you can get to an Apple Shop or send it home for repair.
Arrange repair
First try a Forced restart
https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios
If no better
You should arrange a service or repair
https://support.apple.com/iphone/repair/service
Anything other than Screen or Battery may be a replacement phone and the price is in the article.
If not covered by warranty and you don't have AppleCare+, you may have to pay full replacement cost for severe damageÂ
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You can see additional service information within the following article:Â
Get your iPhone, iPad, or iPod touch ready for service - Apple Support
You will have to wait until you can get to an Apple Shop or send it home for repair.
Arrange repair
First try a Forced restart
https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios
If no better
You should arrange a service or repair
https://support.apple.com/iphone/repair/service
Anything other than Screen or Battery may be a replacement phone and the price is in the article.
If not covered by warranty and you don't have AppleCare+, you may have to pay full replacement cost for severe damageÂ
Â
You can see additional service information within the following article:Â
Get your iPhone, iPad, or iPod touch ready for service - Apple Support
important camera message
