Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 12 Pro Max will not unlock by swiping up

My iPhone 12 Pro Max will not unlock by swiping up




iPhone 12 Pro Max, iOS 14

Posted on Aug 17, 2021 9:37 AM

Reply
Question marked as Best reply

Posted on Aug 18, 2021 8:15 AM

Hey dwdowling,


It appears that you're having a problem unlocking your iPhone 12 Pro Max. It won't unlock when you swipe up on the screen, and we're glad to provide assistance.


Wake and unlock iPhone - Apple Support -- When you swipe up on the screen, make sure that your fingers are as far down as possible on the screen before swiping up.


Restart your iPhone - Apple Support -- If it still isn't responding to swiping up, restart your iPhone and test the issue.


Force restart iPhone - Apple Support -- If your iPhone 12 Pro Max still isn't responding to the swipe, try force restarting.


Let us know how that goes.


All the best.

1 reply
Question marked as Best reply

Aug 18, 2021 8:15 AM in response to dwdowling

Hey dwdowling,


It appears that you're having a problem unlocking your iPhone 12 Pro Max. It won't unlock when you swipe up on the screen, and we're glad to provide assistance.


Wake and unlock iPhone - Apple Support -- When you swipe up on the screen, make sure that your fingers are as far down as possible on the screen before swiping up.


Restart your iPhone - Apple Support -- If it still isn't responding to swiping up, restart your iPhone and test the issue.


Force restart iPhone - Apple Support -- If your iPhone 12 Pro Max still isn't responding to the swipe, try force restarting.


Let us know how that goes.


All the best.

My iPhone 12 Pro Max will not unlock by swiping up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.