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I try to download but tell me my account has been disabled from App Store and iTunes

iPhone 11 Pro Max, iOS 14

Posted on Aug 17, 2021 12:35 PM

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Question marked as Top-ranking reply

Posted on Aug 17, 2021 12:36 PM

Hello,


Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Speak with Apple Support by clicking on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

2 replies
Question marked as Top-ranking reply

Aug 17, 2021 12:36 PM in response to belerebe

Hello,


Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Speak with Apple Support by clicking on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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