My iTunes and AppStore account is blocked
my account is blocked on itunes and appstore
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Hi karolina108,
Welcome to the Apple Community.
If you see a message that says:
"Your account has been disabled in the App Store and iTunes"
https://support.apple.com/en-us/HT208856
There is a "Get Support" link to Apple at top right on this discussion page
or
Apple phone numbers around the world
Contact Apple for support and service:
https://support.apple.com/en-us/HT201232
Hope this helps