I can’t sign my iCloud account

I can’t sign my iCloud account

iPhone 7 Plus, iOS 14

Posted on Aug 18, 2021 6:20 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2021 6:56 AM

Hello UniAza2,


Thank you for using Apple Support Communities. Based on your post, you can't sign in to iCloud.


What happens when you attempt to sign in to the iCloud website: Sign in to iCloud


Do you receive any error messages? If so, what are the errors you receive?


Do you need to reset the password? If so, see: If you forgot your Apple ID password


In case you forgot the Apple ID/iCloud account: If you forgot your Apple ID


Consider starting account recovery, if you can't reset the password: How to use account recovery when you can’t reset your Apple ID password

(Note: This process cannot be sped up with Apple Support, since they do not have access to account recovery details. You will need to provide what information you can to verify your identity while starting this process.)


If you're using a VPN or security software, we'd recommend to disable them and restart the device. As these may be blocking the connection.


Hoping this helps out, take care.

1 reply
Question marked as Top-ranking reply

Aug 19, 2021 6:56 AM in response to UniAza2

Hello UniAza2,


Thank you for using Apple Support Communities. Based on your post, you can't sign in to iCloud.


What happens when you attempt to sign in to the iCloud website: Sign in to iCloud


Do you receive any error messages? If so, what are the errors you receive?


Do you need to reset the password? If so, see: If you forgot your Apple ID password


In case you forgot the Apple ID/iCloud account: If you forgot your Apple ID


Consider starting account recovery, if you can't reset the password: How to use account recovery when you can’t reset your Apple ID password

(Note: This process cannot be sped up with Apple Support, since they do not have access to account recovery details. You will need to provide what information you can to verify your identity while starting this process.)


If you're using a VPN or security software, we'd recommend to disable them and restart the device. As these may be blocking the connection.


Hoping this helps out, take care.

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I can’t sign my iCloud account

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