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Turning on and off again.

Hi! My iPhone keeps on turning on and off again. I already try holding the on/ off button as well as the volume button at the same time. For more than 20 seconds. It has been going on for 40 minutes now. How?? ASAP.

iPhone 12 Pro

Posted on Aug 18, 2021 8:30 AM

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Question marked as Best reply

Posted on Aug 18, 2021 8:38 AM

These are the correct instructions for a "forced" restart of your iPhone 12 model:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.


If the issue persists, it might be a hardware (digitizer?) problem, but we, just users like you cannot diagnose that kind of issue remotey, sorry.

Make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector.

After checking it out, they'll give you all the available options.

Regards

Giulio


1 reply
Question marked as Best reply

Aug 18, 2021 8:38 AM in response to luna2600

These are the correct instructions for a "forced" restart of your iPhone 12 model:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.


If the issue persists, it might be a hardware (digitizer?) problem, but we, just users like you cannot diagnose that kind of issue remotey, sorry.

Make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector.

After checking it out, they'll give you all the available options.

Regards

Giulio


Turning on and off again.

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