When my 3D Touch is on then my camera and torch is not working on lock screen

When my 3D Touch is on then my camera and torch is not working on Lock Screen?


plz solve this problem

thanks

iPhone XS, iOS 14

Posted on Aug 18, 2021 7:39 PM

Reply
5 replies

Aug 21, 2021 5:27 AM in response to noman204

Hello noman204! To confirm, is it that your flashlight and camera aren't working at all on the Lock Screen, or is it that you are unable to use 3D Touch on the flashlight and camera when on the Lock Screen?


If you're able to turn on your flashlight and camera on the Lock Screen, but you can't use 3D Touch to access additional features for your flashlight and camera when your iPhone is locked or on the Lock Screen, this is expected behavior.


If 3D Touch doesn't work with your flashlight and camera in the Control Panel, after unlocking your iPhone, it may help to change the amount of pressure you need to activated 3D Touch: Change 3D or Haptic Touch sensitivity on your iPhone


Cheers!

Aug 19, 2021 2:21 PM in response to noman204

Hello noman204! Thank you for participating in the Apple Support Communities.


We understand that when 3D Touch is on, then your camera and torch aren't working. We'd like to look into this with you to see how we can help.


Is your iPhone up to date with the latest iOS software? If not, let's update using the following resource, after creating a backup: Update your iPhone, iPad, or iPod touch


If, after updating, the issue persists, see if the steps here have any impact on this: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Make it a great day!

Aug 20, 2021 12:18 AM in response to The_Matman7

@The_Matman7


dear sir,


just my camera and flashlight isn’t working on the lock screen remaing everwhere it’s working properly my software is upto date and everything when I turned off the 3d touch then the camera and flashlight is working properly on lock screen. Actually it’s 3d touch problem or any other? When i turned on them it’s working properly


regards

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When my 3D Touch is on then my camera and torch is not working on lock screen

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