You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does my account keep saying it’s disabled

When I try to download its says my account is disabled

iPhone X, iOS 14

Posted on Aug 18, 2021 8:25 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2021 8:26 PM

There's a problem with your payment information which can't be fixed from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.


(203410)

2 replies

Aug 18, 2021 8:35 PM in response to ObeseRoach

ObeseRoach Said:

"Why does my account keep saying it’s disabled: When I try to download its says my account is disabled"

-------


Why Accounts Become Disabled:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


Why does my account keep saying it’s disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.