my microphone is broken, need help

my iphone’s microphone isn’t working. it won’t let me facetime or use siri and when i go to record a video there’s no sound. i’ve tried looking in the settings, tried cleaning it and even updated my phone, still doesn’t work. it won’t even let me record voice memos, i’ll go to press record and it doesn’t record at all.

iPhone 7, iOS 14

Posted on Aug 18, 2021 9:56 PM

Reply
1 reply

Aug 19, 2021 4:55 PM in response to Ijalaya

Hi Ijalaya,


We see that the microphone on your iPhone 7 is not working as expected across a number of apps.


It looks like you've taken some good isolating steps so far, however we would recommend looking over the tips in the following article to confirm these specific steps have been taken:


Assuming those steps have been taken, we'd recommend reaching out to Apple Support directly at that point for further assistance. You can see contact options here:

  • Get Support


Take care.

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my microphone is broken, need help

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