Tornado warnings

Hello lapt,

We understand that you didn't receive an alert for extreme weather conditions. We understand how important receiving those alerts can be, and we'd like to help. 

To help us get a better understanding of the issue, we’d like to ask a few questions. 

1. Have you received these alerts in the past?
2. Which iOS version is your device running? Find the software version on your iPhone, iPad, or iPod
3. If you go to Settings > Notifications > Emergency Alerts, is "Always Deliver" enabled?

In the meantime, you can find some good information about emergency alerts here: About emergency and government alerts on iPhone and Apple Watch

Thank you.

lapt,

Thanks for answering those questions for us.

You previously mentioned that Emergency Alerts is enabled; did you confirm that by going to Settings > Notifications > Emergency Alerts?

Just to confirm, does the issue only occur with alerts for extreme weather conditions? In other words, do you receive other emergency or government alerts without an issue?

Are you receiving other notifications as expected? More about how to view and manage the Notification settings here: Change notification settings on iPhone

Thanks!

That’s the problem … sometimes it works … sometimes it doesn’t.

Everybody is involved so NOBODY is responsible to make sure it actually works. (nor is it routinely tested)

If you’re serious about receiving alerts and warnings and don’t want to depend on the cellular “lash-up” …

… you’ll want a NOAA Weather Radio; a dependable, purpose-designed alerting system which is tested weekly.

Are the phones on same or different carriers?

The “emergency alert via cellular” is a “kludgy band-aided-together lash-up built on the cheap,” with a lot of failure points and is difficult to reconstruct “delivery failures.”

A difference between two carriers might help narrow-down the failure point.