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I’m trying to update new updates

I need to update my new software update

iPhone 7, iOS 14

Posted on Aug 19, 2021 7:50 AM

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Posted on Aug 19, 2021 8:49 AM

You need to correctly Identify your iPhone model - Apple Support

  • iOS 14.7.1 —> 6S / 6S Plus, SE (1st Gen and 2nd Gen), 7 / 7 Plus, 8 / 8 Plus, X, XR, XS /XS Max, 11,11 Pro /11 Pro Max, iPhone 12, 12 Mini, 12 Pro, 12 Pro max
  • iOS 12.5.4 —> Final release supported on iPhone 5S, iPhone 6/6 Plus, 

Learn how to--> Update your iPhone, iPad, or iPod touch - Apple Support

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Question marked as Best reply

Aug 19, 2021 8:49 AM in response to Zzzzzzzzzwwwwwwwww

You need to correctly Identify your iPhone model - Apple Support

  • iOS 14.7.1 —> 6S / 6S Plus, SE (1st Gen and 2nd Gen), 7 / 7 Plus, 8 / 8 Plus, X, XR, XS /XS Max, 11,11 Pro /11 Pro Max, iPhone 12, 12 Mini, 12 Pro, 12 Pro max
  • iOS 12.5.4 —> Final release supported on iPhone 5S, iPhone 6/6 Plus, 

Learn how to--> Update your iPhone, iPad, or iPod touch - Apple Support

Aug 19, 2021 8:50 AM in response to Zzzzzzzzzwwwwwwwww

Use internet speed over 15 Mbps (both download and upload) speed for error free update. Avoid latching on to Hotspot or WiFi Extenders

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for MacOS Catalina+) to update your device instead of over-the-air

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Posted on Oct 18, 2020 2:32 AM

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User profile for user: SravanKrA

SravanKrA

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Level 10

In response to samiksha160

Use internet speed over 15 Mbps (both download and upload) speed for error free update. Avoid latching on to Hotspot or WiFi Extenders

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for MacOS Catalina+) to update your device instead of over-the-air




I’m trying to update new updates

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