Hi I have an ipod nano 7th gen. The screen is black and I originally thought it was a battery issue. I connected it to itune and itune recognizes the unit and shows full battery for the unit and that all existing playlists are in tact. The screen is still black though, so i can not use it. please advise on how to restore/fix issue
Hi elinleung,
We understand your iPod screen is unresponsive. We would recommend the following article that may help:
If your iPod won't turn on or seems frozen
Obtaining service for your Apple product after an expired warranty
Hope this helps!
Have a great day.
Hi there, elinleung! I’m also new to my old iPod nano 7th generation… but if yours keeps showing the apple logo… you can try to enter DIAGNOSTICS MODE… Step 1: power off iPod nano completely and then back on again OR try pushing the following buttons all at once: POWER ON/OFF BUTTON ( TOP RIGHT BUTTON ), HOME BUTTON ( ROUND BUTTON BELOW THE TOUCHSCREEN ), VOLUME + AND VOLUME- BUTTONS ( TOGETHER ). this will hard restart your device
ipod Nano 7th gen: Black display screen
