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Level 1

9 points

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Why do I get this message "an error occurred loading this content. Try again later." on my Apple tv Gen 2/3 when I try to play an apple tv show? Sometimes I get the first minute or two of a show, but then the time out wheel spins and I get

Posted on Aug 19, 2021 7:44 PM

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rkaufmann87

Level 10

143,610 points

Posted on Aug 19, 2021 10:04 PM

Likely due to a weak network or some type of network interference at your home. You can begin troubleshooting by

Unplug the modem from it's power source for 2-3 minutes, then restart.
Unplug the router from it's power source for 2-3 minutes, then restart.
Unplug the Apple TV from it's power source for 2-3 minutes, then restart.
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