Follow the constructions, not yet update the MacOS to the latest version as I do not think it is the problem
If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support
Keep seeing the error and stuck there, the phone is unusable now :(
And the phone keeps showing this
iPhone X
Sorry that hasn't helped.
At the Bottom of the article,
it says to Contact Apple Support
https://support.apple.com/contact
or
There is a "Get Support" link to Apple at top right on this discussion page.
or
See a list of Apple phone numbers around the world:
https://support.apple.com/en-us/HT201232
All the best :)
Hi Thuc2205,
Welcome to the Apple Community.
Apple Support have an article online to guide you with the steps to take.
If you see error 9, 4005, 4013, or 4014 when you restore your iOS device:
https://support.apple.com/en-us/HT201444
Hope this works for you :)
I tried the items listed in this article with no luck
I got 4013 error and stuck there, can not use the phone any more. Any helps are appreciated!
