Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I fix Face ID without taking it to the Apple store?

How can I fix the Face ID without taking it to the Apple store?


[Re-Titled by Moderator]


Posted on Aug 19, 2021 11:24 PM

Reply
Question marked as Best reply

Posted on Aug 20, 2021 4:20 AM

See this support article:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support

and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If the issue persists, contact Apple Support directly, using this link:--> Get Support, but if they can't help you remotely, you need to make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

1 reply
Question marked as Best reply

Aug 20, 2021 4:20 AM in response to Randy5643

See this support article:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support

and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If the issue persists, contact Apple Support directly, using this link:--> Get Support, but if they can't help you remotely, you need to make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

How can I fix Face ID without taking it to the Apple store?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.