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Level 1

18 points

macOS TV app Not Loading

I think it is telling that 2 years after the app was released it is still not an option to select when trying to get support from Apple. It is almost as if they know...

Running MacOS Big Sur 11.5.2 on an iMac 3.7Ghz i5 (2019) with 64GB RAM and 8 GB graphics.

Long story short the TV app will not start-up unless it is literally the only thing running. Even if other programs are open but not being used (pages, etc) the program will present the spinning wheel of death for hours. I left it running for over 8 hours just to see if it would eventually completely load but it did not.

I do have an excessively large library stored on an external HD mounted to the system but that never seemed to bother iTunes so not sure why it would matter now.

Anyone have any suggestions on how to fix the problem?

iMac 27″, macOS 10.13

Posted on Aug 20, 2021 12:58 AM

Top-ranking reply

turingtest2

Level 10

274,198 points

Posted on Aug 20, 2021 9:20 AM

You could try holding down Option+Cmd as you launch TV to if that will open it in safe mode and make any difference. FWIW TV works fine for me on my M1 MacBook Air running Big Sur, and my late 2012 Mac mini running Catalina, but in both cases it is a relatively small library.

tt2

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macOS TV app Not Loading

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