Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Remote Management

 bought a new apple laptop (macbook pro) in Indonesia

And during set up. It was failed because this macbook pro was under remote management of expedia.

Could you help me with this problem

Posted on Aug 20, 2021 9:22 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2021 9:56 AM

 bought a new apple laptop (macbook pro) in Indonesia


That screen says it was not "new" but pre-owned. A proper new Mac will NOT show such a screen. Return it.

1 reply

Remote Management

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.