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Hi
i received a new work phone, iPhone XR. I sent several contacts my “contact card” but it won’t save on their phones. It happened to several people and even when I tried it on my personal phone.
I do not have my Apple ID email in the contact card as I had to set up my apple is work phone with a non work email.
thanks for the help!
See “Share a contact” here. If you do that and it fails, describe the sharing method you chose, the type of device the recipient has, and hardware and software models and version numbers.
this is what appears …..just like any new contact I hit Done but it never appears in the contact list it’s happened to multiple people that I have sent my contact to so I assume it’s something about how I set up my contact but this has never happened to me before
My company does not allow my company email address to be used for an Apple ID. So I had to set up an iCloud email address for this work phone. I don’t want people to save it and automatically send emails to this iCloud address. In the settings it has the iCloud email address as my Apple ID and also reachable the phone number and my work email. Any thoughts on how to not include the Apple ID in the contact? I don’t need an Apple ID for anyone else?
Hi click on the contact card and share it via text message. I used an iPhone 8 Pro on 14.6 and even though the save button is there I press it it will not save it to my iPhone 8 I was also told by others they could not save it I don’t know which hardware they have
Denised0709 wrote:
even though the save button is there
What save button? Is where? I don’t see a “Save” button anywhere during the process. I see “Create New Contact” at the end of the process when clicking the contact received in the iMessage.
Your screenshots are very helpful - thanks for going to the trouble of providing them.
Check Settings > Contacts > Accounts. Do you have more than one account? Might the contacts end up in some unexpected account you had set up?
Denised0709 wrote:
I do not have my Apple ID email in the contact card as I had to set up my apple is work phone with a non work email.
This certainly has absolutely nothing to do with the issue, as the Apple Store contact I showed in the screenshots above simply contains “Apple Store” as the company name, and an address and telephone number and no other fields. It has no Apple ID, and, for that matter, no email address.
Perhaps the new contact does get saved, but someplace you’re not expecting, as might happen if the last name (sort key) is improperly recognized.
It works for me.
Yes this is not new to me. I save contacts all the time. But for some reason this new one will not save! I am trying to figure out why only this particular one will not save
You basically restated your original post instead of answering my question.
Please check Settings > Contacts > Accounts.
I shared a picture of my one and only account. Yes it is restating the issue as that’s where the root issue is.
When you press "Create New Contact", what do you see exactly?
IPhone Contact Card
