Why can’t I update my phone

Schoochy Said:

"Why can’t I update my phone: How do I update my phone when it’s being requested"

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See if you need to update the iOS first.

How to do so...

A. Verify Compatibility:

Confirm the model of your iPhone. If iPhone model is incompatible with iOS13 and/or iOS14, then it is because you iPhone does not meet the hardware requirements for this iOS version(s).

B. If Compatible...

1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

then...

2. Proceed with the Update:

Go Here:  Update your iPhone Using a Computer - User Tip