Why do emails disappear from iPhone 11 even after adding and deleting email accounts?

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Level 1

4 points

Why do emails disappear from iPhone 11 even after adding and deleting email accounts?

Why do emails disappear on my new iPhone 11? Deleting and re-adding accounts doesn't help. Previously had a Samsung phone and this didn't happen. My laptop and desktop computers are Macs; all the emails show up on those. Can't follow discussions about conflicts between IMAP and POP protocols. Help! Was 20 minutes late to a graduate school orientation because the email with the meeting room number had disappeared.

iPhone 11, iOS 14

Posted on Aug 20, 2021 8:01 PM

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Answer 1

muguy

Level 10

91,322 points

Aug 20, 2021 8:23 PM in response to New2iPhone11

Have you noticed any pattern to the messages that are evaporating? Is it any specific email provider, or all?

One thing to check in Settings > Mail > Accounts, some providers have a setting for "mail days to sync." You'll want to set that to no limit if available.

If it's gmail, check your "all mail" folder and see if anything is there.

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Why do emails disappear from iPhone 11 even after adding and deleting email accounts?

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