I got a new IPad a few years ago but saved my old one. My husband now wants to use my old one but I don’t know the ID and password used when the old one was set up. Help!

You have run into the activation lock. You will need to input those credentials to remove the activation lock. There is no other option. You can try and retrieve your old credentials by the using the following links:

Click ➔ If you forgot your Apple ID password - Apple Support

Click ➔ If you forgot your Apple ID - Apple Support

Axel F.

How old is this iPad, EXACTLY.

If it is too old ( like 9-10-years old ), this old an an iPad is fully unsupported and obsolete for a few years, already,and is no longer safe nor secure to use on the Internet, any longer.

Fully resetting a 9-10-year old iPad model will result in a device that wil be, by and large, a useless device.

I have a similar situation. I have my original iPad mini I got in 2012/2013. I got another one in 2017/2018. Got it all switched over and I kept my original. Now my older sister ( who is not tech savvy and still uses a flip phone) wanted to try something simple so I gave her my original iPad mini. Just to check email, use google and play games. Possibly use the camera. I get all the way setting her up with her name and security questions etc and it won’t save on the last step. Are you saying she can’t use it at all? I know it can’t handle the most current iOS update ( my newest one doesn’t and I don’t let it update ) but I just want her to use it fir simple things. Once she gets comfortable I can invest in a new.

Too old.

Their are NO third party game apps for this iPad.

Actually, NO apps,,whatsoever!

You can use it to setup email. FaceTime video calling will still work, even though the cameras on that iPad are pretty bad and dismal.

Sorry.

Apple ended support for all 8-10-year old iOS devices nearly 5 years, ago, in 2016.

Third party app developers abandoned and stopped supporting these 8-10-year old iOS devices nearly 3 years, ago, in 2018.

There are, virtually, NO MORE third party apps available from the iOS App Store, any longer!

Third party compatible apps for such old devices are few and far between, now, in 2021.

This includes apps for both iOS 9 AND iOS 10 devices!

AND, NO WAY to initially install any older, compatible, third party apps into this old iPad.

NO MORE SUPPORT! NO MORE APPS!

With minimal to NO apps, not sure how useful this iPad would be.

If that iPad is a low storage 16 GBs model, there will not be any decent amount internal storage to do much of anything.

AND, that 5-year old default iOS Safari Web browser is too old, not secure and not safe to use to access the Internet, any longer.

There are virtually NO MORE third party Web browsers left for 8-10 year old iPads!

Available and more popular third party Web browser choices are GONE, now!

If you must use these old iPad models, here is what is left for still updated Web browsers.

Pickins’ are slim, now!

ALook Web browser ( A fairly new Web browser primarily designed for old iOS device versions, but is still available to newer iOS/iPadOS devices, as well ) I recommend this “new-ish” Web browser for old iPad models.

Dolphin Web browser

Maxthon Web browser

TOR private browser

TOR + VPN private browser

Turbo VPN private browser

This is pretty much it for iOS 9/10 compatible device, up to date, third party Web browsers today, in 2021.

Simply and bluntly put, a 1st gen iPad Mini is too old and obsolete now.

Sorry, but this is the reality for ALL 8-10-year old AND OLDER iOS devices now. Especially now in 2021!

Why have your sister struggle with an iPad with very limited capabilities with an obsolete iOS version with very little to no third party apps from Apple's iOS App Store?

There are PLENTY of less expensive, newer, older iPad models that can run the latest, current versions of iPadOS.

If you need OR ONLY able to purchase older, less expensive iPad models, look at older IPads from 2014 and later.

All of these older model iPads below, CAN run the latest iPadOS versions and the up and coming iPadOS 15.

2014, 9,7 inch screen iPad Air 2 models

2015, 7.9 inch screen iPad Mini 4 models

2015-2017, 12.9 inch screen iPad Pro models. ( 1st gen Pencil support )

2016, 9.7 inch screen iPad Pro models ( 1st gen Pencil support )

2017,10.5 inch screen iPad iPad Pro models ( 1st gen Pencil support )

2017, 9.7 inch screen iPad 5th gen models

2018, 9.7 inch screen iPad 6th gen models ( 1st gen Pencil support )

2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )

2020, 10.2 inch screen iPad 8th gen models. ( 1st gen Pencil support )

Get the largest internal data storage model you can afford as NO Apple iOS device has expandable storage.

I am sorry that you had to learn all of this, but this does not change any of the facts regarding these very old iOS devices.

Sorry & Best of Luck to You!

If you decide to go down the path of purchasing used, secondhand Apple devices, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.

If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.

A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.

DO NOT take the iPad seller's word that this iPad is user activation lock free,

We have seen plenty of used iOS device purchasers get scammed.

User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.

Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.

So, buyer beware.

If purchasing a used device in-person, power the iPad ON

If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.

If the iPad powers up to any other screen, then forget purchasing this iPad.

You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.

Pass on the device.

If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.

Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.

If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy.

Good Luck to You!