Apple TV 4k

Hi mg_davis,

Thanks for using Apple Support Communities. We understand you're running into an issue watching content after installing Apple TV 4K. We're happy to look into this with you.

We want to share a couple of resources with you. The first one is how to restart your Apple TV. A restart is a simple step that can resolve a variety of issues. The second link below goes over how to set up the Apple TV. We want to be sure those are the steps you took when setting it up.

Restart Apple TV

Set up your Apple TV

If the issue persists, reach out for further support here: Contact Apple Support

Thanks

Hi mg_davis,

Thanks for following up. We certainly understand wanting to get this resolved. We recommend you reach out for further support here: Contact Apple Support

Thanks