Importing Documents
I get this message Could not import from “***iPhone11” when I attempt to Use Continuity Camera on your Mac
iPhone 11, iOS 14
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I get this message Could not import from “***iPhone11” when I attempt to Use Continuity Camera on your Mac
iPhone 11, iOS 14
Hello ghmacer.
Thank you for using Apple Support Communities. It sounds like you're getting prompted an error message when attempting to use Continuity Camera between your Mac and iPhone. We can understand how this would be an issue. Allow us to investigate this issue and assist in any way we can.
First, you'll want to make sure we're following the proper steps for using this specific feature and also that all requirements are met:
Use Continuity Camera on your Mac - Apple Support
System requirements for Continuity on Mac, iPhone, iPad, iPod touch, and Apple Watch - Apple Support
If everything checks out right and you're using the correct steps, we can suggest some additional troubleshooting steps. You can try to disable handoff, then restart all your device, iPhone and Mac. To disable handoff, on your iPhone go to Settings > General > AirPlay & Handoff:
Restart your iPhone - Apple Support
Log out, sleep, wake, restart, or shut down your Mac - Apple Support
After it restarts, re-enable handoff. Additionally, if you have any pending updates available for both your Mac and iPhone, it would be best to install them. Keeping them fully updated can help resolve various issues and help with overall performance. Just in case, the resources below can help:
How to back up your iPhone, iPad, and iPod touch - Apple Support
Update your iPhone, iPad, or iPod touch - Apple Support
Update macOS on Mac - Apple Support
We hope this information is useful. Cheers.
Hello ghmacer.
Thank you for using Apple Support Communities. It sounds like you're getting prompted an error message when attempting to use Continuity Camera between your Mac and iPhone. We can understand how this would be an issue. Allow us to investigate this issue and assist in any way we can.
First, you'll want to make sure we're following the proper steps for using this specific feature and also that all requirements are met:
Use Continuity Camera on your Mac - Apple Support
System requirements for Continuity on Mac, iPhone, iPad, iPod touch, and Apple Watch - Apple Support
If everything checks out right and you're using the correct steps, we can suggest some additional troubleshooting steps. You can try to disable handoff, then restart all your device, iPhone and Mac. To disable handoff, on your iPhone go to Settings > General > AirPlay & Handoff:
Restart your iPhone - Apple Support
Log out, sleep, wake, restart, or shut down your Mac - Apple Support
After it restarts, re-enable handoff. Additionally, if you have any pending updates available for both your Mac and iPhone, it would be best to install them. Keeping them fully updated can help resolve various issues and help with overall performance. Just in case, the resources below can help:
How to back up your iPhone, iPad, and iPod touch - Apple Support
Update your iPhone, iPad, or iPod touch - Apple Support
Update macOS on Mac - Apple Support
We hope this information is useful. Cheers.
Hey there!
Thank you for updating us. We're glad to hear that your issue is sorted out and resolved. If you encounter any other issues, please create a new thread and we'll help you there.
Thank you for using Apple Support Communities. Cheers.
Your advice solved the problem.
Thank you
Importing Documents