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iCloud backup nonfunctional

how to get iCloud to start backing up again


iMac 27″, macOS 10.12

Posted on Aug 21, 2021 1:53 PM

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Question marked as Top-ranking reply

Posted on Aug 21, 2021 2:49 PM

Hello warren106,


This may be semantics but I wasn't to make sure to mention that iCloud Backups are only available for iOS (including iPads and iPods). You can have certain folders and apps on a macOS system sync to iCloud Drive but it is not a backup.


If you are missing your synced desktop and documents folder or contents within an iCloud eligible app check the iCloud Drive options. These are found in the System Preferences App > Apple ID > iCloud. Make sure iCloud Drive is checked then select "Options" to make sure "Desktop & Documents Folders" is also checked.


If it is already checked you may want to try unchecking it then rechecking or signing out of your Apple ID then signing back-in.



If this is about iCloud Backups on an iOS device check out this Apple Support Article a few common issue solutions.

If you can't back up to iCloud - Apple Support


I hope this helps.


1 reply
Question marked as Top-ranking reply

Aug 21, 2021 2:49 PM in response to warren106

Hello warren106,


This may be semantics but I wasn't to make sure to mention that iCloud Backups are only available for iOS (including iPads and iPods). You can have certain folders and apps on a macOS system sync to iCloud Drive but it is not a backup.


If you are missing your synced desktop and documents folder or contents within an iCloud eligible app check the iCloud Drive options. These are found in the System Preferences App > Apple ID > iCloud. Make sure iCloud Drive is checked then select "Options" to make sure "Desktop & Documents Folders" is also checked.


If it is already checked you may want to try unchecking it then rechecking or signing out of your Apple ID then signing back-in.



If this is about iCloud Backups on an iOS device check out this Apple Support Article a few common issue solutions.

If you can't back up to iCloud - Apple Support


I hope this helps.


iCloud backup nonfunctional

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