Refurbished Phones and Devices

Are refurbished phones and other devices ever fixed by Apple with third party parts or services?

Posted on Aug 22, 2021 4:37 PM

Reply
3 replies

Aug 22, 2021 4:49 PM in response to Kramerg58

Apple refurbished are refurbished using only OEM parts. That’s why they come with a full standard Apple one year warranty and are eligible for AppleCare+ as they’ve been refurbished to like new condition.


See -> Why Refurbished - Apple


Here’s what you get.

You will receive a “like new” device with genuine Apple replacement parts (as needed) that has been thoroughly cleaned and inspected. Refurbished iOS devices will come with new battery and outer shell. Every device will come with all accessories, cables and operating systems.1 All Apple Certified Refurbished products are packaged in a brand new white box and will be sent to you with free shipping and returns.”



The only OEM refurbished Apple devices are those sold directly by Apple. Anybody else is doing some form of third party refurbishment so you should read their fine print about what they actually consider the process of refurbishment entails.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Refurbished Phones and Devices

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.