You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV won’t turn on unless I reboot it

When I put my Apple TV to sleep.

It shuts off my TV and normally shuts off the Apple TV.

However sometimes the Apple TV doesn’t shut off since the white light is on but the TV turns off.

Then I can’t turn on my TV using the Apple remote.

When I manually turn on the TV, it doesn’t show the Apple TV is on but the light is still on!


I need to restart the Apple TV using the remote holding both buttons for like 10 seconds then it starts working.

But then when it goes back to sleep , it needs to be restarted again.


Any suggestions?

Also , why is the light on when I put it to sleep?


Apple TV HD, tvOS 14

Posted on Aug 22, 2021 5:11 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2021 4:43 AM

Setting Apple TV to sleep should not leave the Apple TV on. Did you set it to sleep through Control Center?

Is HDMI-CEC activated on both your TV and Apple TV?

How to turn off or restart your Apple TV - Apple Support

Sleep or wake Apple TV - Apple Support

If you can't control your TV or receiver with your Apple TV Remote - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 23, 2021 4:43 AM in response to DJB3N

Setting Apple TV to sleep should not leave the Apple TV on. Did you set it to sleep through Control Center?

Is HDMI-CEC activated on both your TV and Apple TV?

How to turn off or restart your Apple TV - Apple Support

Sleep or wake Apple TV - Apple Support

If you can't control your TV or receiver with your Apple TV Remote - Apple Support

Apple TV won’t turn on unless I reboot it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.