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Why can’t I update I’m connected to the internet but it keeps saying I’m not

iPhone 7 Plus, iOS 14

Posted on Aug 22, 2021 10:25 PM

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Question marked as Best reply

Posted on Aug 23, 2021 12:11 AM

papi277 Said:

"Why can’t I update I’m connected to the internet but it keeps saying I’m not"

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Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip

2 replies

Aug 22, 2021 11:56 PM in response to papi277

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately



Why can’t I update I’m connected to the internet but it keeps saying I’m not

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