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I have ordered Macbook, but received an email to call Apple

Hello, I have ordered a Macbook from the website but I have been receiving an email again and again from Apple that I should call them as soon as possible. But when I am trying to call them, it is asking for some kind of digits to be entered. I haven't received any digits. Can someone help me with that?

Posted on Aug 22, 2021 10:45 PM

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Question marked as Top-ranking reply

Posted on Aug 23, 2021 4:18 AM

Without exact confirmation of actual contact from Apple support or authorized sales, I'd be suspicious of an email.

Try to directly contact an official Apple sales or Support to confirm that some email is really valid ~ not a scam.


• Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

https://support.apple.com/en-us/HT204759


While this may seem inconvenient, we've no way to confirm a random email does/not contain phishing or scams.


2 replies
Question marked as Top-ranking reply

Aug 23, 2021 4:18 AM in response to MuhammadSultan

Without exact confirmation of actual contact from Apple support or authorized sales, I'd be suspicious of an email.

Try to directly contact an official Apple sales or Support to confirm that some email is really valid ~ not a scam.


• Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

https://support.apple.com/en-us/HT204759


While this may seem inconvenient, we've no way to confirm a random email does/not contain phishing or scams.


Aug 24, 2021 1:26 AM in response to MuhammadSultan

MuhammadSultan Said:

"I have ordered Macbook, but received an email to call Apple: Hello, I have ordered a Macbook from the website but I have been receiving an email again and again from Apple that I should call them as soon as possible. But when I am trying to call them, it is asking for some kind of digits to be entered. I haven't received any digits. Can someone help me with that?"

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What's the Domain?

To clarify that this is Apple, what is the domain of the site? Is it apple.com? If not, then it may be a phishing site you've used.

I have ordered Macbook, but received an email to call Apple

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