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an unknown error occurred 4000

iPhone SE could not be updated,


pls help, thanks

Posted on Aug 23, 2021 6:35 AM

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Question marked as Best reply

Posted on Aug 23, 2021 6:38 AM

Hello ~ Take a look at this excellent prior post by ProustGiulio:


“If you're getting that error while updating your device via iTunes on a computer, try this workaround:

  • Disconnect your device from the computer
  • Temporarily disable the passcode on your iPhone
  • Restart the iPhone
  • Restart iTunes
  • Reconnect the iPhone to your computer and restart the update procedure.

When finished, re-enable your passcode on your iPhone.”



~Katana-San~


7 replies
Question marked as Best reply

Aug 23, 2021 6:38 AM in response to Dogdogha

Hello ~ Take a look at this excellent prior post by ProustGiulio:


“If you're getting that error while updating your device via iTunes on a computer, try this workaround:

  • Disconnect your device from the computer
  • Temporarily disable the passcode on your iPhone
  • Restart the iPhone
  • Restart iTunes
  • Reconnect the iPhone to your computer and restart the update procedure.

When finished, re-enable your passcode on your iPhone.”



~Katana-San~


an unknown error occurred 4000

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