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Laptop is showing the flashing question mark file at startup. I attempted to reset the NVRAM with no luck. Can you please assist with starting this mac. Thanks, Kayla Longren

Laptop is showing the flashing question mark file at startup. I attempted to reset the NVRAM with no luck. Can you please assist with starting this mac. Thanks, Kayla Longren

MacBook Air 13″, macOS 10.15

Posted on Aug 23, 2021 10:20 AM

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Question marked as Top-ranking reply

Posted on Aug 23, 2021 11:16 AM

The support article you came here from should provide you with the steps needed to try to resolve this issue. Have you tried them all yet? If so, and they didn't help, I suggest that you contact Apple Support directly. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.

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Question marked as Top-ranking reply

Aug 23, 2021 11:16 AM in response to AxisABA

The support article you came here from should provide you with the steps needed to try to resolve this issue. Have you tried them all yet? If so, and they didn't help, I suggest that you contact Apple Support directly. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.

Laptop is showing the flashing question mark file at startup. I attempted to reset the NVRAM with no luck. Can you please assist with starting this mac. Thanks, Kayla Longren

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