Spotify App with black screen after the recent software update for MacBook

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Spotify App with black screen after the recent software update for MacBook

Hello,

I updated software on my MacBook Pro (15-inch, 2019) to macOS Big Sur 11.5.2 a few days ago from a version right before.

I had been using Spotify App and it had been working well until I did this last update.

Whenever I open Spotify App since I updated software, it just has been black screen.

I tried most of things such as reinstalling, restarting for both app and MacBook but it didn't solve the issue. And my friend has got "exactly" same issue with Spotify App right after he did same software update for his MacBook Pro (13-inch, 2017).

I also tried clean reinstall for Spotify App which Spotify suggests us to do. But it didn't work either.

And I think this issue may have to do with recent Mac OS software update because I and my friend got same issue exactly right after this update.

Anyone has a solution for this?

MacBook Pro with Touch Bar

Posted on Aug 23, 2021 12:12 PM

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Answer 1

Aug 24, 2021 9:43 AM in response to orilike

Hello orilike,

Thank you for participating in the Apple Support Communities! We understand that the Spotify app isn't working as expected after updating macOS. It also sounds like you've performed the troubleshooting suggestions shown in If an app freezes or quits unexpectedly on Mac - Apple Support

If the issue is occurring only with the Spotify app, the next step would be to contact the app developer to confirm if this is a known issue or if they have additional troubleshooting suggestions to try: How to contact an app developer - Apple Support

Cheers!

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Spotify App with black screen after the recent software update for MacBook

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