I want to update iPad mini2
my iPad can not update software
iPad mini, iOS 10
my iPad can not update software
iPad mini, iOS 10
Your 2013 iPad Mini 2 should be able to upgrade to iOS 12.5.4.
If your iPad Mini is still stuck at iOS 10, as is maybe suggested in your small, gray colored hardware signature, then, your iPad Mini is too far behind in iOS upgrades
If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application upgrade/update that iPad model, using the iTunes Software Update feature, to its current, maximum iOS of iOS 12.5.4.
Make sure your iPad is, at least, charged to 50% or greater to attempt this.
Also, make sure to do a backup of your iPad's data, prior to upgrading/updating.
Backup to Apple iCloud and/or a full Mac or Windows PC using the same iTunes app OR, if a newer Mac running macOS Catalina, or later, making a backup using the macOS Finder app.
If NO access to a Mac or Windows computer, you will have to seek help from a good friend or family member to help you out
OR
Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple iPad upgraded/updated to its latest iPadOS 14.6.
Apple Store employees will be glad to help/assist you.
Best of Luck to You!
Your 2013 iPad Mini 2 should be able to upgrade to iOS 12.5.4.
If your iPad Mini is still stuck at iOS 10, as is maybe suggested in your small, gray colored hardware signature, then, your iPad Mini is too far behind in iOS upgrades
If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application upgrade/update that iPad model, using the iTunes Software Update feature, to its current, maximum iOS of iOS 12.5.4.
Make sure your iPad is, at least, charged to 50% or greater to attempt this.
Also, make sure to do a backup of your iPad's data, prior to upgrading/updating.
Backup to Apple iCloud and/or a full Mac or Windows PC using the same iTunes app OR, if a newer Mac running macOS Catalina, or later, making a backup using the macOS Finder app.
If NO access to a Mac or Windows computer, you will have to seek help from a good friend or family member to help you out
OR
Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple iPad upgraded/updated to its latest iPadOS 14.6.
Apple Store employees will be glad to help/assist you.
Best of Luck to You!
That model isn't capable of 13 or above. If you encounter an issue updating it to 12.5.4, describe it in this thread.
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I want to update iPad mini2