Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I want to update iPad mini2

my iPad can not update software


iPad mini, iOS 10

Posted on Aug 23, 2021 5:40 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2021 6:29 PM

Your 2013 iPad Mini 2 should be able to upgrade to iOS 12.5.4.

If your iPad Mini is still stuck at iOS 10, as is maybe suggested in your small, gray colored hardware signature, then, your iPad Mini is too far behind in iOS upgrades


If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application upgrade/update that iPad model, using the iTunes Software Update feature, to its current, maximum iOS of iOS 12.5.4.


Make sure your iPad is, at least, charged to 50% or greater to attempt this.


Also, make sure to do a backup of your iPad's data, prior to upgrading/updating.

Backup to Apple iCloud and/or a full Mac or Windows PC using the same iTunes app OR, if a newer Mac running macOS Catalina, or later, making a backup using the macOS Finder app.


If NO access to a Mac or Windows computer, you will have to seek help from a good friend or family member to help you out


OR


Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple iPad upgraded/updated to its latest iPadOS 14.6.

Apple Store employees will be glad to help/assist you.



Best of Luck to You!

2 replies
Question marked as Top-ranking reply

Aug 23, 2021 6:29 PM in response to tamanh_1981

Your 2013 iPad Mini 2 should be able to upgrade to iOS 12.5.4.

If your iPad Mini is still stuck at iOS 10, as is maybe suggested in your small, gray colored hardware signature, then, your iPad Mini is too far behind in iOS upgrades


If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application upgrade/update that iPad model, using the iTunes Software Update feature, to its current, maximum iOS of iOS 12.5.4.


Make sure your iPad is, at least, charged to 50% or greater to attempt this.


Also, make sure to do a backup of your iPad's data, prior to upgrading/updating.

Backup to Apple iCloud and/or a full Mac or Windows PC using the same iTunes app OR, if a newer Mac running macOS Catalina, or later, making a backup using the macOS Finder app.


If NO access to a Mac or Windows computer, you will have to seek help from a good friend or family member to help you out


OR


Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple iPad upgraded/updated to its latest iPadOS 14.6.

Apple Store employees will be glad to help/assist you.



Best of Luck to You!

I want to update iPad mini2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.