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Intermittent problem playing back music: no permission to access requested resource error

When using the Apple Music app for iPhone, especially when on a cellular network but sometimes also on wifi, I have problems playing any given song. The problems are:


  • app doesn't start playing song when selected
  • app starts to play song and fades out or stops in a few seconds
  • app presents error "You do not have permission to access the requested resource."


The problem persists after closing and re-opening the app several times. Other songs will typically play back after this happens, but the song where the error starts is stuck in that state for a while.


The songs are almost always through iTunes Match.

Any suggestions for how to fix this, or a fix from Apple since it does seem to be an issue on the server side, would be appreciated. Thank you.

Posted on Aug 23, 2021 6:50 PM

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Question marked as Top-ranking reply

Posted on Aug 23, 2021 8:05 PM

If this only happens for one or a few songs, it may be that the song file got corrupted somehow. Delete it and then redownload it.

Redownload music - Apple Support


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Intermittent problem playing back music: no permission to access requested resource error

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