How can I delete.remove or change the family organizer guardian that was put on my 9 year old sons iPhone XR if I which will is the mother of my son and who paid cash for a new iPhone XR myself.the organizer was done by child who can’t remember info.

How to remove the family organizer guardian on my sons iPhone XR that was created by another child which did not know what he was doing and can’t remember the information used when the family organizer was done. I am the owner who bought the iPhone XR brand new for my 9 year old son and the very same day I noticed my son and or another child related created the family organizer without my knowledge and therefore I am not able to monitor my child screen time or parental control areas of of the phone that I do and don’t want my son interacting with on the internet or certain games that children don’t need access to and things of that nature.

iPhone XR

Posted on Aug 24, 2021 3:27 AM

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Aug 25, 2021 7:40 AM in response to Candygirl8383

Also see


Family Sharing -  Transfer a child to a different family group - Apple Support   

If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, try Twitter


https://twitter.com/AppleSupport.    -          

Aug 25, 2021 6:07 AM in response to Candygirl8383

Hello Candygirl8383,


Thanks for using Apple Support Communities! It looks like a child set up Family Sharing on their own, and you'll need to see how to remove it. We're happy to do what we can to help.


A few things to know about Family Sharing and Screen time, which should help:


If they set up a Screen Time passcode, the iPhone will need to be erased and set up as new. Setting up from the backup brings back the passcode.

If you forgot your Screen Time passcode


If the kids are under 13 and used their own Apple IDs, they will need to be moved to another Family Sharing group. If over 13, or used a birthdate to make them older, then the Family Sharing group can be disbanded.

Leave Family Sharing


If you discover that they need to be moved to a different Family Sharing group, you can make a new group with your iPhone and move them to the new group.

What is Family Sharing?

Set up Family Sharing


Take care!

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How can I delete.remove or change the family organizer guardian that was put on my 9 year old sons iPhone XR if I which will is the mother of my son and who paid cash for a new iPhone XR myself.the organizer was done by child who can’t remember info.

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