Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods Pro no music but connected

I’ve got the 12 pro max and bought genuine AirPod pro for the phone. I’ve connected successfully but no sound comes through AirPods. I’ve reset, checked volume, cleaned AirPods and even restarted my phone. My software is up to date and still no sound???

iPhone 12 Pro Max

Posted on Aug 24, 2021 5:29 AM

Reply
Question marked as Best reply

Posted on Aug 24, 2021 11:31 AM

Hello,

If they seem to be connected, but won't play, try this:

1) Open the Control Center

2) Long press on the music controls

3) Select the output option (little up-arrow with circles)

4) Select AirPods 

If the AirPods aren't listed in step 4, then they aren't really connected. See this:

If your AirPods won't connect

Good luck.

2 replies

AirPods Pro no music but connected

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.