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User profile for user: ss911cab
ss911cab Author
User level: Level 1
4 points

Words free App

I paid the $12.99 for add free on words with friends and I am not getting that service

iPhone 7 Plus, iOS 11

Posted on Aug 24, 2021 7:58 AM

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1 reply
User profile for user: barberlives123
barberlives123
User level: Community Specialist

Aug 25, 2021 7:37 AM in response to ss911cab

Hey there ss911cab,


Thanks for reaching out to Apple Support Communities. We understand you’re not seeing your expected in-app purchase in a certain app. We’ll be happy to help.


Start by going through the following link for this:


If you don't see your in-app purchases 


If you still don’t get the ad free version, report the issue using the steps here:


Request a refund for apps or content that you bought from Apple 


Take care.

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Words free App

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