I’m needed download app?

Hi Apple ,please need help,why I’m can’t download app?what iTunes?

iPhone XR, iOS 14

Posted on Aug 24, 2021 1:50 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2021 10:36 AM

Hello, thach115. Thank you for using the Apple Support Communities to ask for help with downloading apps using the App Store. We’re happy to explain how to use the App Store, and which steps to try first if you are noticing an issue connecting with the App Store. 


We’re glad to see that you have already been able to read over the Apple Support article that explains about how Apple delivers advertising and the privacy features that are built in to Apple apps. We have several more articles to provide that we think will help you. 


First, we would like to provide you with some helpful information about getting started with the App Store. The following Apple Support article should give you the information you need to start exploring the App Store: 


App Store - Apple


If you already have the App Store open on your device, but are noticing an issue connecting or downloading apps, we can help you more. Depending on which device you are using with the App Store, you may want to complete each troubleshooting step listed in the following articles: 


If you can't download or update apps on your Mac - Apple Support


If you can’t download or update apps on your iPhone or iPad - Apple Support


According to the articles above, it would be a good idea to first restart your device and then check the network connection. 


We hope that the information in our reply here helps you get connected to the App Store so you can start enjoying new apps. Please let us know if we can help answer any other questions. 


Have a great day! 

1 reply
Question marked as Top-ranking reply

Aug 25, 2021 10:36 AM in response to thach115

Hello, thach115. Thank you for using the Apple Support Communities to ask for help with downloading apps using the App Store. We’re happy to explain how to use the App Store, and which steps to try first if you are noticing an issue connecting with the App Store. 


We’re glad to see that you have already been able to read over the Apple Support article that explains about how Apple delivers advertising and the privacy features that are built in to Apple apps. We have several more articles to provide that we think will help you. 


First, we would like to provide you with some helpful information about getting started with the App Store. The following Apple Support article should give you the information you need to start exploring the App Store: 


App Store - Apple


If you already have the App Store open on your device, but are noticing an issue connecting or downloading apps, we can help you more. Depending on which device you are using with the App Store, you may want to complete each troubleshooting step listed in the following articles: 


If you can't download or update apps on your Mac - Apple Support


If you can’t download or update apps on your iPhone or iPad - Apple Support


According to the articles above, it would be a good idea to first restart your device and then check the network connection. 


We hope that the information in our reply here helps you get connected to the App Store so you can start enjoying new apps. Please let us know if we can help answer any other questions. 


Have a great day! 

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I’m needed download app?

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