I Don’t Have The serial number
my Phone is disabled
iPhone 11, iOS 14
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my Phone is disabled
iPhone 11, iOS 14
eduleen wrote:
What if you don’t have a laptop
Then you work with a trusted friend or associate with a Mac or Windows computer to reset the device and clear the forgotten passcode, or you directly contact Apple or an Apple authorized repair provider and they can clear the passcode.
If this is possibly Activation Lock and not a forgotten passcode, you will need the Apple,Id and password holding the Activation Lock, or the original purchase receipt showing the serial number or IMEI, or legal paperwork. Otherwise, recycle it.
eduleen wrote:
I Have the serial number and imei
Neither serial number nor IMEI is relevant for performing a passcode reset, nor for clearing Activation Lock.
The serial number might interest Apple when starting a support call, if you want them to reset the passcode.
Apple will not accept the serial number or IMEI as proof of ownership to clear Activation Lock, though. A purchase receipt showing that, or the Apple ID credentials, or legal paperwork is required.
Do I call
What if you don’t have a laptop
How can I get in touch with one
eduleen wrote:
How can I get in touch with one
To contact Apple Support, use the Get Support link in the upper right of this webpage.
I Have the serial number and imei
I Don’t Have The serial number