No wifi connection on my new iPhone

Hello! My husband's XR phone was working perfectly until the latest update to 14.7.1, which has disabled the wifi. We are not able to turn it on, as if the button for the wifi has been disabled. For a temporary fix, we were able to reset network settings (under the phone's general settings), and that worked on and off for about a day (but we had to reset the network several times throughout the day.) Now even that is not working.

We've never experienced this problem before the latest update, and all of our other devices are working perfectly still. Thanks!

Try a different Wi-Fi network, and see if that works. That’ll help determine if this is likely a problem with the iPhone, or likely a limitation or restriction of the Wi-Fi network you’re currently testing with.

prabina wrote:

Hello! My husband's XR phone was working perfectly until the latest update to 14.7.1…

Please start your own thread, as you’re seeing different symptoms.

Or chat directly with Apple, using the Get Support link in the upper right.

Whether this is a software or a hardware problem may require a look at the iPhone.