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ceewhit1945 Author

Level 1

12 points

Icloud Password retrieval

My daughter was changing her passcode and her phone dropped, so she did not know what key(s) were hit before it locke on her. I followed the Apple Directions for restoring it which erased all of her content and she does not know where to locate the password to her iCloud. Is it possible to reset the password to to her icloud without losing all of her data?

Posted on Aug 25, 2021 8:26 AM

Best reply

FoxFifth

Level 10

470,049 points

Posted on Aug 25, 2021 9:44 AM

iCloud uses her Apple ID and password. If she forgotten the ID or password, see the following:

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support

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Icloud Password retrieval

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