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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Good afternoon -
On my iPhone XR, I have "Send as SMS" enabled in iMessage; however, when I am on Wi-Fi, iMessage never sends the message to contacts who do not have an iPhone/iMessage - I have to turn off Wi-Fi, then use my data connection to send the text.
Is this a known issue, or is there another setting I'm not aware of that I need to enable?
Thank you.
iPhone XR, iOS 14
kwfryatl wrote:
Good afternoon -
On my iPhone XR, I have "Send as SMS" enabled in iMessage; however, when I am on Wi-Fi, iMessage never sends the message to contacts who do not have an iPhone/iMessage - I have to turn off Wi-Fi, then use my data connection to send the text.
Is this a known issue, or is there another setting I'm not aware of that I need to enable?
Thank you.
Send as SMS works only when imessage is unavailable, not for text message. To resolve your issue you need to contact your cellular data provider and let them know.
kwfryatl wrote:
Good afternoon -
On my iPhone XR, I have "Send as SMS" enabled in iMessage; however, when I am on Wi-Fi, iMessage never sends the message to contacts who do not have an iPhone/iMessage - I have to turn off Wi-Fi, then use my data connection to send the text.
Is this a known issue, or is there another setting I'm not aware of that I need to enable?
Thank you.
Send as SMS works only when imessage is unavailable, not for text message. To resolve your issue you need to contact your cellular data provider and let them know.
"Send as SMS" in iMessage When on Wi-Fi
